Shipping policy
Shipping Policy – EcoaWear
At EcoaWear, we are dedicated to offering the best shipping options, no matter where you live. We ship to customers worldwide and work with reliable logistics partners to ensure smooth delivery.
PRICES & TAX
All prices on the website are listed excluding tax.
SHIPPING COSTS
All prices in our store include shipping, unless otherwise noted at checkout. Additional import duties and taxes may apply, which will be charged when the shipment reaches your delivery address. Please note that we have no control over these charges. Therefore, we cannot predict the amount of these costs. Many of our orders are shipped directly from China.
DELIVERY TIMES
Processing time (24–48 hours):
Once your order is placed, it is confirmed, carefully checked, and packed.
Delivery time (6–12 business days):
The time it takes for the package to be transported from our international distribution center to your delivery address.
Weekends and peak seasons (e.g., Christmas, Black Friday):
During these periods, delivery times may be extended to 10–15 business days.
Please note that delivery times do not include any delays caused by customs or local carriers.
Important Information
- Once an order is placed, it cannot be changed or canceled if it has already been packed and shipped.
- Customs duties and import taxes may apply depending on the country. These costs are your responsibility as the customer.
- If your package arrives damaged, please contact our customer service immediately and attach clear photos so we can assist you with a replacement.